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01 TRAININGS IN ENGLISH → 3. Marketing Automation

[Marketing Automation] Personalised offers (M007)


Description
Do you work in hotel reception? Increase your efficiency while making your job easier!

Find out:

- the purpose of Profitroom Marketing Automation/CRM
- how to send a personalised offers to a guest in 4 steps
- how to select offers
- what automatic communication with a guest looks like
- how to prepare a recalculation
- how to introduce add-ons and discounts


The training consists of six chapters. It will take you about 40 minutes.

Once you have completed the training, you will unlock access to a knowledge test which ends with a Profitroom Certificate.

Do you want to know more about Profitroom Marketing Automation/CRM? Sign up for the Marketing Automation/CRM - Marketing.

For the table of contents see below ↓

  • You can stop the training at any time and continue later - on the same or another day. You don't have to complete all parts in one go. When you re-enter the training, you will find yourself exactly where you left the training.

  • You don't have to complete the training in the order indicated. You can start with the topic that interests you the most by clicking on the topic in the Table of Contents(see below ↓).

    • The individual sections will open in a new window..

    Good luck!
Content
  • 01. How to send a proposal for a stay?
  • 02. How to pick offers?
  • 03. How does the system communicate with the guest?
  • 04. Stay proposal with discount and extras
  • 05. Additional option - recalculation
Completion rules
  • All units must be completed
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