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01 TRAININGS IN ENGLISH → 2. Booking Engine 360

Personalised offers - part 1 (M010)


Description
Do you work in hotel reception? Increase your efficiency while making your job easier!

Find out:

- the purpose of Booking Engine 360
- how to send a personalised offers to a guest in 4 steps
- how to select offers
- what automatic communication with a guest looks like
- how to prepare a recalculation
- how to introduce add-ons and discounts


The training consists of six chapters. It will take you about 40 minutes.

Once you have completed the training, you will unlock access to a knowledge test which ends with a Profitroom Certificate.


Good luck!
Content
  • 01. How to send a proposal for a stay?
  • 02. How to pick offers?
  • 03. How does the system communicate with the guest?
  • 04. Stay proposal with discount and extras
  • 05. Additional option - recalculation
Completion rules
  • All units must be completed
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